When a customer complains, tracing which lot reached which buyer means opening files, calling drivers, and reconstructing a week from memory.
The cold chain is checked, not watched
A fridge is inspected when someone walks past it. What happened overnight is a guess, and the loss is discovered at delivery.
Audits are rebuilt from scratch
The records exist on paper, in the right order, somewhere. Assembling them consumes the days before every inspection.
How it works here
Signal, understanding, action.
1
Signal
Temperature, door state, batch movement and production records arrive continuously, from equipment and from the phones your staff already carry.
2
Understanding
Readings are judged against the product, the standard and this room's own history — so a normal chill cycle and a failing compressor are told apart.
3
Action
The right supervisor is messaged before the loss, and the corrective-action record is written at the same moment, ready for the auditor.
What it does from the first month
Six things, running whether or not anyone is watching.
Watches
Know before the product is lost
Temperature and humidity are read continuously in every cold room, store and vehicle. Drift is caught while it is still a trend rather than a loss, the supervisor is told in the app they already use, and the corrective-action record writes itself as it happens.
Traces
Trace any batch instantly
Every lot is followed from intake through production to the customer who received it. Asked in plain language, the answer comes back with the delivery notes attached — the difference between a contained problem and a blanket recall.
Predicts
Sell it before it expires
Stock approaching its date is surfaced while it can still be moved, with a suggestion: discount it, redistribute it to a branch that is short, or convert it. The write-off becomes a decision instead of a discovery.
Assembles
Keep the audit file always ready
Checks are done on a phone — a photo, a reading, a tick. They file themselves against the right standard, in the right order. The binder an inspector asks for is assembled continuously rather than the week before.
Compares
Catch what the recipe didn't use
What a production run should have consumed is compared against what it actually consumed, every run. Persistent gaps get flagged, whether the cause is spoilage, a drifting scale, or something leaving the building.
Verifies
Check the line without stopping it
A camera on the packing line checks fill level, seal integrity, and whether the right label went on the right product. Rejects are caught at the machine rather than at the customer.
In practice
You ask the way you'd ask a person.
One place to ask
Four deliveries, all last week. Two are still in date, two have been sold on.
production records + delivery notes + your order system
Lot 44821
Produced 9 March · 2,400 units
Marwan Distribution3 depots900
Cornerstone Retailcentral760
Halcyon Foodservice2 sites480
Still in cold store—260
Units traced2,400
Illustration of the interface. Your data, your wording, your records.
A Tuesday in your business
What this actually looks like.
At two in the morning a cold room door is left ajar. Nobody is on site. The temperature begins to climb, and before it crosses the threshold that would ruin the stock, the duty manager's phone rings. By the time anyone arrives it is a closed door and a logged incident, not a skip full of product — and the record of what happened, when, and who acted is already written for the next audit.
Why this pays
It pays for itself the first time it prevents a single cold room from being discovered warm in the morning.
A write-offA discount
A three-day traceA question
An audit weekA Tuesday
13.3%
of the world’s food is lost after harvest and before it ever reaches retail — in on-farm handling, storage, transport and processing.